Price beat policy

We don't want you to choose between the best service and the best price. Learn more how we can beat any offer from other retailers.

What is price beat guarantee?

The Appliance Guys have a policy of offering the very best prices on all brand new appliance with an installation service every day direct to the public. We don’t have sales as we discount the recommended retail prices right down so you can be confident that you’re getting a great deal every time.

Terms and conditions

We don’t want our customers to have to choose between the best service and the best price which is why we will price beat every product with installation we sell against ANY retailer, we will beat any genuine offer with only one term and condition. We have to be able to purchase the identical in the box product at the time of your price beat request.

What must be included in the competitors price?

The competitors price must include all costs including the brand new appliance, delivery fee, basic appliance installation fee and old appliance removal fee. We look at the final combination price of the appliance, delivery and installation. If the price includes services we don't provide, we will still beat the price, but may not beat the service.

How do I claim the price beat guarantee?

1. Record the price

This can be a catalogue clipping, screenshot on your phone, webpage or similar.

2. Let us know

Give us a call or use our web chat feature with your record of the cheaper price and we will ensure you get the best possible price.

3. Beat and Save

Once approved, we’ll provide a discount code to beat the competitors price.

Frequently asked questions

  • What if I can’t find the brand or model I’m looking for?

  • How can I check if a product is in stock?

  • Will my appliance have a warranty?

  • Are there any possible additional charges for my oven installation?

  • Will my appliance be installed by a professional?

  • Can you price beat commercial prices for developers, builders and kitchen companies?

  • What's the difference between The Appliance guys and other retailers?

  • Where are The Appliance Guys based?

  • What can I do if I have a problem with my new appliance?

  • Where does my order dispatch from?

  • Can I nominate a different delivery address to the billing address?

Let our team install your new electric & gas appliance

We're ready to help with installation even if you already bought the appliance somewhere else! We have all the necessary licenses for electrical, gas, plumbing, and air conditioning installations according to Australian standards. Request the quote and our appliance experts will help you with installations.

Or simply call us at 1300 567 637

our experts are just one phone call away!